Please read these Terms & Conditions carefully before registering or using the l89vip platform. By accessing the site, you agree to be legally bound by the provisions set out below.
Key Policy Areas
These Terms & Conditions govern your entire relationship with l89vip — from account registration to deposits, gameplay, bonuses, withdrawals, and responsible gaming obligations.
All players must be 18 years of age or older and must provide accurate registration information. l89vip reserves the right to request identity verification documents at any time.
Transactions are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit is ৳100. Withdrawal requests are subject to identity verification.
All bonuses are subject to specific wagering requirements stated at the time of offer. l89vip reserves the right to modify, suspend, or cancel any promotion without prior notice.
Players are solely responsible for maintaining the confidentiality of their login credentials. l89vip will never ask for your password via email, chat, or phone. Report any suspected unauthorised access immediately.
l89vip provides deposit limits, session time-outs, cooling-off periods, and self-exclusion tools to all players. These tools are accessible directly from your account settings without a support request.
Fraudulent activity, bonus abuse, use of automated software, collusion, money laundering, and multi-accounting are strictly prohibited and will result in immediate account suspension and forfeiture of funds.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and l89vip ("the Platform", "we", "us", "our"). By creating an account or placing any wager on l89vip, you confirm that you have read, understood, and unconditionally accepted all provisions of this agreement. If you do not agree to these terms, you must not access or use the l89vip platform.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
2.1 Use of the l89vip Platform is restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the Platform:
2.2 l89vip reserves the right to request documentary proof of age, identity, or residency at any stage. Failure to provide satisfactory documentation within the time specified by the Platform may result in Account suspension and restriction of withdrawals.
2.3 By registering an Account, you represent and warrant that you meet all eligibility criteria set out in clause 2.1 and that all information provided during registration is true, accurate, current, and complete.
3.1 Each Player is permitted to hold only one (1) Account on the l89vip Platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or device identifiers — constitutes a material breach of these Terms and will result in the suspension or permanent closure of all associated accounts and the forfeiture of all balances held therein.
3.2 During registration, you must provide your legal name, a valid email address, a valid Bangladesh mobile number, and a date of birth. You must ensure that all registration details remain accurate and up to date. Any changes to your personal details must be reported to the l89vip support team promptly via the on-site live chat function.
3.3 l89vip reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for such refusal.
3.4 Account registration and use of the Platform are subject to the satisfactory completion of any KYC verification process required by the Platform. l89vip may request, at any time, certified copies of a government-issued photo identification document (such as a National ID card or passport) and proof of your Bangladesh address (such as a utility bill or bank statement dated within the preceding three months).
3.5 Players must not share their Account login credentials with any other person. l89vip accepts no liability for losses resulting from a Player sharing their credentials with a third party.
4.1 You are solely responsible for maintaining the confidentiality of your Account username and password. You must use a strong, unique password that is not used for any other online service. l89vip strongly recommends enabling any available two-factor authentication options within your Account settings.
4.2 l89vip will never contact you by email, live chat, SMS, or any other medium to request your password, PIN, or full payment card details. Any communication purporting to be from l89vip that requests such information should be treated as fraudulent and reported to our support team immediately at [email protected].
4.3 You must notify l89vip immediately upon becoming aware of any unauthorised access to, or suspicious activity on, your Account. The Platform will investigate all such reports and may suspend the Account pending investigation. l89vip accepts no responsibility for losses arising from unauthorised Account access where the Player has failed to take reasonable steps to protect their credentials or has delayed in reporting suspected unauthorised access.
4.4 l89vip reserves the right to suspend any Account where it has reasonable grounds to suspect a security compromise, pending verification of the Account holder's identity.
5.1 All deposits on the l89vip Platform are denominated in Bangladeshi Taka (BDT). The minimum single deposit is ৳100. The Platform currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Available methods may change from time to time at the Platform's discretion.
5.2 All deposits must be made from payment accounts or cards registered in your own name. Deposits made from payment instruments belonging to a third party are strictly prohibited and will result in the deposit being reversed, the Account being suspended, and the matter being referred to relevant financial compliance authorities if required.
5.3 l89vip does not charge any fees for deposits; however, your payment provider (e.g., bKash, Nagad) may apply their own transaction charges for which the Platform accepts no responsibility.
5.4 Deposit funds are credited to your Account Balance as soon as the payment has been confirmed by the relevant payment provider — typically within 60 seconds for bKash, Nagad, and Rocket transactions under normal operating conditions. The Platform accepts no liability for delays caused by the payment provider's network or infrastructure.
5.5 l89vip reserves the right to perform additional verification checks on large or unusual deposit transactions before crediting the relevant funds to your Account Balance. The Platform will notify you via on-site communication or email if such a check is required.
6.1 Players may submit a withdrawal request for any amount standing to the credit of their real-money Account Balance, subject to: (a) successful completion of any applicable KYC verification; (b) compliance with the minimum withdrawal threshold applicable to the chosen payment method; and (c) any applicable wagering requirements on Bonus Funds having been fully satisfied.
6.2 Withdrawals will only be processed to payment accounts or cards registered in the same name as the l89vip Account. The Platform will not process withdrawals to third-party accounts under any circumstances.
6.3 The Platform targets processing of withdrawal requests within 24 to 48 hours of submission during normal operating periods, subject to completion of any required verification. Processing times may be longer during peak periods, public holidays, or where additional security checks are required. l89vip accepts no liability for delays beyond the Platform's reasonable control.
6.4 l89vip reserves the right to request additional supporting documentation before approving any withdrawal request, including but not limited to: proof of identity, proof of payment method ownership, and transaction history. Failure to provide requested documentation within 7 calendar days may result in the withdrawal request being cancelled and returned to the Account Balance.
6.5 Any winnings generated through fraudulent activity, exploitation of software errors, or in breach of these Terms may be voided and the relevant amounts withheld or removed from a Player's Balance at the Platform's discretion.
7.1 l89vip may from time to time offer bonuses, free spins, cashback, reload promotions, VIP rewards, or other incentive schemes to eligible Players. Each promotion is subject to specific terms and conditions communicated at the time of the offer, including but not limited to: eligibility criteria, minimum deposit requirements, game restrictions, wagering requirements, maximum withdrawal limits, and expiry dates.
7.2 Where a bonus is subject to a wagering requirement, the Player must wager the specified multiple of the bonus amount (or bonus plus deposit amount, as stated in the offer terms) on eligible games before any withdrawal of funds derived from the bonus or its winnings is permitted.
7.3 Unless the specific promotion terms state otherwise, bonus funds must be used before real-money funds. Bonus funds and winnings generated from bonus play will be ring-fenced within the Account Balance and will not be withdrawable until all applicable wagering requirements have been satisfied.
7.4 l89vip reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. The Platform also reserves the right to cancel a Player's participation in a promotion and reclaim any associated bonus funds where there is reasonable evidence of bonus abuse, exploitation of promotional terms, or breach of these Terms & Conditions.
7.5 Bonus funds and associated winnings are not transferable between players and have no cash value outside of the Platform.
8.1 All games and betting markets available on the l89vip Platform are operated in accordance with the rules of the respective game provider (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Play'n GO). In the event of any conflict between these Terms and the specific rules of a game provider, the game provider's rules shall govern with respect to that game's outcomes.
8.2 All bets are final once confirmed by the Platform's system. l89vip accepts no responsibility for errors made by the Player in placing a bet, including incorrect stake amounts or selection errors, once a bet has been confirmed.
8.3 In the event of a manifest error — including but not limited to incorrect odds, game malfunction, software error, or data feed failure — l89vip reserves the right to void any affected bets and return the relevant stakes to the Player's Account Balance. The Platform's decision in such matters is final.
8.4 Minimum and maximum bet limits apply to all games and betting markets. These limits are displayed within each game interface or betting market and may be adjusted by the Platform at any time. VIP tier levels may confer higher table limits as part of the associated tier benefits.
8.5 Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — are governed by applicable sport-specific rules regarding match abandonment, Duckworth-Lewis-Stern adjustments, and result reversal. Detailed sport-specific rules are available within the sports betting section of the Platform.
9.1 The following activities are strictly prohibited on the l89vip Platform and will result in immediate Account suspension, forfeiture of Balance (where permitted by applicable law), and may be referred to relevant law enforcement authorities:
9.2 l89vip employs real-time fraud detection, behavioural analytics, and manual review processes to identify prohibited conduct. The Platform's determination of whether prohibited conduct has occurred is final, subject only to the dispute resolution process set out in these Terms.
10.1 l89vip is committed to promoting responsible gambling and providing tools that help players maintain control of their gaming activity. The Platform recognises that gambling should be a form of entertainment and not a means of generating income or resolving financial difficulties.
10.2 The following responsible gaming tools are available to all registered Players directly within their Account settings at no charge and without requiring a support request:
10.3 If you are concerned that your gambling behaviour may be becoming problematic, we encourage you to contact our 24/7 support team immediately via on-site live chat or at [email protected]. Our support specialists are trained to provide guidance on responsible gaming tools and can apply immediate account restrictions upon request.
10.4 l89vip will never knowingly allow a self-excluded player to open a new Account on the Platform. Where the Platform becomes aware that a self-excluded individual has circumvented the exclusion and opened a new Account, all play conducted through that Account will be voided and any balance returned, net of any original deposit amounts already returned.
11.1 All content on the l89vip Platform — including but not limited to the l89vip brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the proprietary intellectual property of l89vip or its licensed content providers and is protected by applicable intellectual property laws.
11.2 Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their personal entertainment purposes in accordance with these Terms. This licence does not extend to: reproducing, copying, distributing, publishing, scraping, reverse-engineering, or commercially exploiting any element of the Platform or its content.
11.3 Any use of the l89vip brand name, logo, or trademarked materials for commercial purposes — including in affiliate marketing, advertising, or social media campaigns — without the Platform's express written consent is strictly prohibited.
12.1 To the maximum extent permitted by applicable law, l89vip's total aggregate liability to any Player — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total net deposits made by that Player in the 12-month period immediately preceding the event giving rise to the claim.
12.2 l89vip shall not be liable for any indirect, consequential, special, incidental, or punitive losses or damages, including but not limited to: loss of profits, loss of earnings, loss of data, loss of business opportunity, or loss of enjoyment arising out of or in connection with use of the Platform.
12.3 The Platform is provided on an "as available" basis. l89vip does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled maintenance windows and emergency technical outages may temporarily affect Platform availability; the Platform accepts no liability for losses arising from such periods of unavailability.
12.4 Nothing in these Terms shall limit or exclude liability for death or personal injury caused by l89vip's negligence, or for fraud or fraudulent misrepresentation by l89vip, or for any other matter in respect of which liability cannot lawfully be excluded.
13.1 l89vip collects, stores, and processes personal data provided during registration and in the course of using the Platform. The manner in which we collect, use, store, and protect your personal data is described in full in our Privacy Policy, accessible at l89vip.bio/privacy-policy.
13.2 By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes the sharing of data with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification service providers, fraud prevention agencies, and game providers to the extent necessary for the operation of the Platform.
13.3 l89vip will retain your personal data for as long as your Account is active and for a period thereafter as required by applicable law, anti-money laundering obligations, and fraud prevention requirements.
14.1 l89vip reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, the Platform will provide reasonable notice to Players via email to the registered account address and/or via an on-site notification displayed upon login.
14.2 The revised Terms will be published on this page with an updated effective date. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of the amended Terms. If you do not agree to any amendment, you must cease using the Platform and contact support to close your Account.
14.3 It is your responsibility to review these Terms periodically. l89vip recommends checking this page each time you access the Platform to ensure you are aware of the current Terms.
15.1 These Terms & Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the applicable laws governing the Platform's operation.
15.2 In the event of a dispute between you and l89vip regarding any aspect of the Platform, your Account, or these Terms, you should first contact the l89vip support team via on-site live chat or at [email protected] with a clear description of the issue. The Platform commits to investigating all disputes in good faith and responding within 5 business days (BST).
15.3 Where a dispute cannot be resolved informally through the support process, the parties agree to attempt resolution through good-faith mediation before initiating any formal legal proceedings.
15.4 The Platform's records — including server logs, account transaction history, bet records, and communication logs — shall constitute prima facie evidence of the facts recorded therein in any dispute resolution process, unless there is clear evidence of a technical error.
If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the l89vip support team through any of the following channels:
These Terms & Conditions were last reviewed and updated on 1 January 2026. l89vip thanks you for taking the time to read and understand the rules governing your use of the Platform. We wish you a safe, enjoyable, and responsible gaming experience.
Now that you have reviewed our Terms & Conditions, explore the full l89vip casino experience — live dealer tables, slots, and cricket betting — all in BDT with bKash and Nagad. 18+ only.
18+ Adults only. Please gamble responsibly.